Effective Date: April 21, 2026
1. Order Processing
All orders are processed within 24–48 hours (excluding weekends and public holidays). Once your order is dispatched, you will receive a confirmation via email.
2. Delivery Timelines
- We aim to deliver your orders within:
Metro Cities: 3–5 business days - Non-Metro Locations: 5–7 business days
Delivery timelines may vary depending on location and courier services.
3. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout before payment.
We may offer free shipping on select orders or promotions.
4. Order Tracking
Once your order is shipped, tracking details will be shared via email so you can monitor your delivery status.
5. Delays & Exceptions
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Public holidays
- Courier partner issues
Cura Oils is not liable for delays caused by external logistics partners.
6. Incorrect Address
Please ensure that your shipping address is accurate. Cura Oils is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. Contact Us
For any shipping-related queries, contact us at info@curaoils.com